UQAN (pronounced you-kuan), Universal Questions and Answers Network, is an old idea of mine, which never came to be.
It is best explained by an example. Let’s say you install a UQAN client on your computer. There are two use cases:
1. You have a question – you write your question, categorize it (tag it, if you want to use current geek slang) and submit it. After a while (hopefully a very short time) you get answers back from people who are currently online and thought they have the correct answer.
2. A question by someone else arrives to you – in the UQAN client you can specify areas (categories) in which you think you’re capable of assisting other people. Once a person asks a question, it can pop up on your desktop and you may answer it. You can, of course, dismiss it or look at other responders’ answers to see if there’s spam there or if someone got the right answer already (in those cases you can rate these answers as correct/wrong/spam/whatever).
Since so many people are connected at any given moment, and there is so much knowledge available, I thought this would be like support forums on steroids – you don’t have to wait so long to get your answers. I also thought communities or companies could setup local QANs for members/employees. But, I just didn’t get to implementing it. Like all my ideas – maybe it will happen in the future.